Mental Health Crisis Line Available 24/7 Call or Text 988 · Call Us Now · Email Us
Smiling Black woman - Concept Behaviour mental health care
Compassionate therapy - holding hands in support
Therapy session - two women in conversation
Partnership and trust in care
Compassionate · Professional · Evidence-Based

Healing Minds,
Restoring Lives

At Concept Behaviour, we provide comprehensive psychiatric and mental health care in a warm, affirming environment. Led by Dr. Bialose Lovelyn, our team meets you exactly where you are.

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500+
Clients Served
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8+
Specialties
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8
Insurance Plans
📅
24/7
Crisis Support
Therapy session - Dr. Bialose Lovelyn with patient at Concept Behaviour
Telehealth Available
Virtual Sessions
Clinical Director
Dr. Bialose Lovelyn
About Concept Behaviour

A Practice Built on Compassion

Concept Behaviour is a psychiatric and mental health practice dedicated to making high-quality behavioral health care accessible, dignified, and effective. We believe that healing is not one-size-fits-all. Every person who walks through our doors carries a unique story, and we are committed to honoring it.

Our practice offers a broad range of evidence-based therapeutic services, from individual psychotherapy and medication management to group sessions and telehealth consultations, so you can access the care you need in the way that works best for your life.

🏛 Evidence-Based Care
🖥 Telehealth Available
🤝 LGBTQ+ Affirming
✍ VA Community Network
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Proud Member of the VA Community Care Network

Concept Behaviour is an approved provider within the VA Community Care Network (CCN), administered by Optum/TriWest. Eligible Veterans can receive mental health and psychiatric services at our practice using their VA benefits — at no out-of-pocket cost when authorized. We are committed to serving those who served.

✅ VA-Authorized Provider ✅ TriCare Accepted ✅ PTSD & MST Specialized Care ✅ Veteran Telehealth Available
What We Offer

Therapy Services

At Concept Behaviour we offer specialized mental health and psychiatric services designed to support you at every stage of your journey.

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Cognitive Behavioral Therapy

Practical, evidence-based strategies to reframe thought patterns and build healthier behaviors.

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Dialectical Behavior Therapy

Emotion regulation, distress tolerance, and mindfulness skills for lasting change.

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Trauma-Focused Therapy

Compassionate trauma-informed care including EMDR and CPT to process and heal past wounds.

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Mindfulness-Based Therapy

Cultivate presence, reduce stress, and develop a sustainable mind-body connection.

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Pediatrics Counseling

Top-tier specialized therapy for children and adolescents — anxiety, ADHD, behavioral challenges, and family transitions using child-centerd evidence-based care.

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Grief and Loss Support

Bereavement counseling, loss of relationships, terminal illness support, and more.

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Substance Use Disorder

Comprehensive care for addiction — Motivational Interviewing, relapse prevention, dual-diagnosis treatment, and full recovery planning.

Coverage

We Accept Most Major Insurance

Including CareFirst BlueCross BlueShield, United Health, CIGNA, Medicaid, Medicare, TriCare and VA Community Care Network

CareFirst BCBS United Health CIGNA AmeriGroup MD TriCare Medicaid Medicare VA Community Care Network
Resources

Mental Health Insights

Practical guidance, research-backed tips, and compassionate perspectives from the Concept Behaviour team.

Understanding anxietyAnxiety
📅 April 3, 20266 min read
Understanding Anxiety Disorders: When Worry Becomes Pathological

Generalised Anxiety Disorder affects approximately 6.8 million American adults. Learn to recognize diagnostic criteria, neurobiological underpinnings, and evidence-based interventions.

Read Article →
Mindfulness practiceMindfulness
📅 April 3, 20265 min read
The Neuroscience of Mindfulness: How MBSR Rewires the Brain

Mindfulness-Based Stress Reduction (MBSR) produces measurable changes in amygdala reactivity and prefrontal cortex regulation. The research is now unambiguous.

Read Article →
Breaking mental health stigmaStigma
📅 April 3, 20267 min read
Breaking the Stigma: Why Seeking Psychiatric Help Is a Sign of Strength

Structural stigma in healthcare settings creates measurable barriers to help-seeking behavior. Understanding these dynamics is the first step toward dismantling them.

Read Article →
Our Story

About Concept Behaviour

A mental health practice grounded in evidence, empathy, and the belief that every person deserves high-quality psychiatric care.

Our Purpose

Mission and Values

Concept Behaviour exists to bridge the gap between people and the mental health care they deserve. We understand that seeking help can feel daunting, and our practice is designed to make that first step as warm and welcoming as possible.

We are committed to telehealth access, eliminating barriers of location and time so that quality psychiatric and behavioral health care reaches everyone who needs it — including our Veterans through the VA Community Care Network.

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Growth
Every client's capacity for growth is limitless.
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Compassion
Empathy at every touchpoint of care.
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Evidence
Science-backed approaches tailored to you.
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Inclusion
Affirming care for every background and identity.
Meet the Founder

Dr. Bialose Lovelyn

Dr. Bialose Lovelyn, Founder and Clinical Director of Concept Behaviour
Dr. Bialose Lovelyn
Founder and Clinical Director
Concept Behaviour
Psychiatry Behavioral Health Trauma-Informed LGBTQ+ Affirming VA Provider

Dedicated to Whole-Person Healing

Dr. Bialose Lovelyn founded Concept Behaviour with a singular conviction: that quality mental health care should be accessible, dignified, and deeply human. With extensive training in psychiatric medicine and behavioral therapies, Dr. Lovelyn brings both clinical expertise and genuine compassion to every client interaction.

Her approach integrates evidence-based modalities — including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Eye Movement Desensitization and Reprocessing (EMDR), and Mindfulness-Based Stress Reduction (MBSR) — while honoring the cultural, social, and personal context that makes each client unique.

Dr. Lovelyn is an approved provider within the VA Community Care Network, bringing specialized care in Post-Traumatic Stress Disorder (PTSD), Military Sexual Trauma (MST), and adjustment disorders to Veterans and active-duty service members.

🏅 Board Certified Psychiatrist
🌐 Culturally Competent
🎓 Continuing Education
💙 Client-Centered Practice
✍ VA Community Network Provider
🖥 Telehealth Specialist

Serving Those Who Served Us

As an authorized VA Community Care Network provider, Dr. Lovelyn and the Concept Behaviour team provide specialized psychiatric services to Veterans and their families. Services include evidence-based PTSD treatment, substance use disorder counseling, and adjustment disorder therapy — all covered under VA authorization for eligible beneficiaries.

PTSD Treatment MST Counseling Veteran Telehealth Substance Use Recovery Adjustment Disorder Therapy
Our Services

Therapy and Psychiatric Services

Comprehensive, evidence-based mental health services tailored to every individual's unique needs and goals.

Evidence-Based Approaches

All Therapy Services

🧠
Cognitive Behavioral Therapy (CBT)

Identify and challenge maladaptive cognitive distortions to transform emotional and behavioral responses. Backed by decades of randomized controlled trial evidence.

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Dialectical Behavior Therapy (DBT)

Developed by Dr. Marsha Linehan for emotional dysregulation. Builds skills in mindfulness, distress tolerance, interpersonal effectiveness, and emotion regulation.

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Trauma-Focused Therapy

EMDR (Eye Movement Desensitization and Reprocessing), CPT (Cognitive Processing Therapy), and Prolonged Exposure to process and integrate traumatic memories.

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Mindfulness-Based Stress Reduction

Jon Kabat-Zinn's structured 8-week MBSR protocol, with proven efficacy for anxiety, depression, chronic pain, and burnout. Live fully in the present moment.

👶
Pediatrics Counseling

Top-tier specialized therapeutic support for children and adolescents. Addresses anxiety, ADHD, behavioral concerns, developmental challenges, and family transitions using child-centerd, evidence-based modalities.

🆔
Substance Use Disorder

Comprehensive, compassionate care for substance use and addiction — Motivational Interviewing, 12-step facilitation, relapse prevention, and integrated dual-diagnosis psychiatric treatment.

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Solution-Focused Brief Therapy

Goal-oriented, forward-looking therapy that amplifies existing strengths. Ideal for clients seeking targeted outcomes within a defined number of sessions.

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Narrative Therapy

Separate your identity from your problems. Collaboratively re-author your life story to foster agency, meaning, and psychological resilience.

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Substance Use Counseling

Motivational Interviewing, 12-step facilitation, relapse prevention planning, and dual-diagnosis treatment integrating psychiatric and addiction medicine.

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Grief and Loss Support

Bereavement counseling using Complicated Grief Treatment (CGT), support for disenfranchised grief, divorce, terminal illness, and traumatic loss.

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LGBTQ+ Affirmative Therapy

A safe, validating space where every sexual orientation and gender identity is fully affirmed. Specialized support for minority stress, dysphoria, and identity development.

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Somatic Experiencing

Peter Levine's body-centerd approach to trauma resolution. Address the physiological imprints of trauma through titrated somatic awareness and discharge.

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Psychiatric Evaluation & Medication Management

Comprehensive psychiatric assessment, psychopharmacological management, and ongoing monitoring for optimal symptom control and quality of life.

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Telehealth Sessions

HIPAA-compliant secure video therapy from anywhere. All modalities available virtually — no commute, no waiting room, same clinical excellence.

VA Community Care Network Services

Eligible Veterans may access our full range of psychiatric and psychotherapy services through VA Community Care authorization. We specialise in PTSD, MST, combat-related trauma, TBI-related mental health conditions, and adjustment disorders for service members and Veterans.

Call VA: 1-866-606-8198 TriWest/Optum CCN No Out-of-Pocket When Authorized
Coverage

Insurance and Coverage

We accept most major insurance plans, including VA Community Care Network, so financial barriers never stand between you and the care you deserve.

Accepted Plans

Insurance We Accept

Concept Behaviour accepts the following insurance plans. If you do not see your plan listed, please contact us — we may still be able to help.

CareFirst BlueCross BlueShield
Maryland, DC and Virginia plans
United Health Community Care
Community and commercial plans
CIGNA
Behavioral health and medical plans
AmeriGroup Maryland
Medicaid managed care
TriCare
Military and veteran health plans
Medicaid
Maryland Medicaid and managed care
Medicare
Medicare Part B and Medicare Advantage
VA Community Care Network
Optum/TriWest authorized provider for Veterans
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Verification and Out-of-Pocket Costs

We strongly recommend contacting your insurance provider to verify your mental health benefits prior to your first appointment. Our billing team is available to assist with coverage verification, prior authorizations, and understanding your out-of-pocket costs. Veterans seeking VA Community Care services should contact their VA care coordinator or call the VA CCN access line at 1-866-606-8198. A sliding-scale fee is available for self-pay clients.

Resources

Mental Health Insights

Clinically accurate, research-backed articles and compassionate perspectives from the Concept Behaviour team.

Latest Articles

All Articles

Understanding anxiety disordersAnxiety
📅 April 3, 20266 min read
Understanding Anxiety Disorders: When Worry Becomes Pathological

GAD, panic disorder, and social anxiety affect millions. Learn the DSM-5 criteria, neurobiological mechanisms, and evidence-based treatment options available at Concept Behaviour.

Read Article →
Mindfulness neuroscienceMindfulness
📅 April 3, 20265 min read
The Neuroscience of Mindfulness: How MBSR Rewires the Brain

Neuroimaging studies confirm that consistent mindfulness practice reduces amygdala grey matter density and strengthens prefrontal regulatory circuitry. Here is what that means for you.

Read Article →
Breaking stigmaStigma
📅 April 3, 20267 min read
Breaking the Stigma: Why Seeking Psychiatric Help Is a Sign of Strength

Structural and self-stigma create measurable delays in psychiatric help-seeking. This article examines the evidence and offers practical strategies for communities and individuals.

Read Article →
Grief and loss therapyGrief
📅 April 3, 20267 min read
Prolonged Grief Disorder: Beyond the Five Stages

The DSM-5-TR now recognizes Prolonged Grief Disorder as a distinct diagnosis. Understanding how it differs from major depression and adjustment disorder changes treatment outcomes.

Read Article →
Sleep and mental healthWellness
📅 April 3, 20265 min read
Sleep Architecture and Mental Health: The Bidirectional Relationship

Disrupted slow-wave and REM sleep are both a symptom and a precipitant of major depressive disorder, anxiety, and PTSD. Understand the cycle and how to break it.

Read Article →
Veteran receiving mental health supportVeterans
📅 April 3, 20266 min read
PTSD in Veterans: Evidence-Based Treatments and VA Community Care Access

CPT and Prolonged Exposure are the VA's gold-standard PTSD treatments. Learn what to expect from therapy, how to access VA Community Care, and why early intervention matters.

Read Article →
Reach Us

Get in Touch

We are here to answer your questions, verify your insurance — including VA Community Care — and help you take the first step toward healing.

Contact Information

Let's Connect

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Phone
Mon–Sat 9am–5pm  |  Crisis: 988 (24/7)
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Email
We respond within 24 business hours
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Telehealth
Virtual Sessions Available
Secure, HIPAA-compliant video platform
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Hours
Monday – Saturday: 9:00 AM – 5:00 PM
Closed Sundays  |  Crisis: 988 (24/7)
VA Community Care
VA CCN Authorized Provider
Call VA CCN access line: 1-866-606-8198

Send Us a Message 💬

Fill out the form below. Clicking send will open WhatsApp with your message pre-filled — just tap Send in WhatsApp to reach us instantly.

Ready to Begin?

Book Your First Appointment

Taking the first step is often the hardest part. We make it easy. Choose the option that works best for you below. Veterans: your VA Community Care coordinator can also refer you directly to our practice.

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Call to Schedule

Speak directly with our friendly intake team. We will match you with the right clinician, verify your insurance — including VA authorization — and find a time that works for you.

Call +1 (202) 817-0027 →
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Email Us

Prefer to write? Send us an email with your name, preferred times, and a brief description of what you are looking for. We will respond within 24 hours.

Email Us →
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Request Form

Fill out our short intake form and our team will reach out to confirm your appointment. Great if you prefer not to call.

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Telehealth Appointments

All services are available virtually via HIPAA-compliant video. No app download required. Secure link provided after booking. VA telehealth authorizations accepted.

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Insurance and Payment

We accept CareFirst BlueCross BlueShield, United Health Community Care, CIGNA, AmeriGroup Maryland, TriCare, Medicaid, Medicare, and the VA Community Care Network. Self-pay and sliding-scale options are also available. Please have your insurance card ready when you call. Veterans should have their VA authorization or Community Care eligibility letter available.